Frequently Asked Questions
Everything you need to know about your MAONO experience.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout process.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for electronics?
We offer a 30-day return policy on all hardware. Items must be in their original packaging and in like-new condition to qualify for a full refund.
Do MAONO products come with a warranty?
Yes, all our electronic products come with a standard 12-month manufacturer's warranty covering defects in materials and workmanship.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes.